Privacy Policy

At Busi Os, we take your privacy seriously.This policy outlines how we collect, use, and protect your personal information when you interact with our website or services.By using our platform, you agree to the terms described below.

Our commitment to safeguarding your data is rooted in our respect for your trust.We want you to feel confident that your information is handled responsibly and ethically.Please read this policy carefully to understand how we manage your data.

1. Information You Provide Directly:

When you interact with our website or services, we collect data you voluntarily provide.This includes:

• Contact Information: When you sign up, subscribe, or contact us, we collect your name, email address, and any other details you share.
• User - Generated Content: If you create an account, post comments, or upload content, we collect that information.
• Preferences: We gather data about your preferences, such as language settings or communication preferences.

2. Automatically Collected Information:

• Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience. These collect data about your browsing behavior, device type, IP address, and more.
• Log Files: We automatically log information about your interactions with our site, including pages visited, timestamps, and referral URLs.
• Analytics: We use analytics tools to understand user behavior, traffic patterns, and demographics.

3. Third-Party Sources & Integrations:

• Meta (WhatsApp Business API): When businesses interact with their customers via WhatsApp using our platform, we process message content, phone numbers, and profile names strictly to facilitate these conversations and automate business operations.
• Social Media Platforms: if you connect with us through social media, we may collect information from your profiles.
• Third - Party Services: We integrate with third-party services (e.g., payment gateways) that may share data with us.

4. Sensitive Data:

• We do not intentionally collect sensitive information(e.g., racial or ethnic origin, health data) unless required by law or with your explicit consent.

5. Children's Data:

• Our services are not intended for children under 13. If we inadvertently collect data from a child, we promptly delete it.

6. Purpose of Data Collection:

• We collect data to provide and improve our services, personalize content, communicate with you, and comply with legal obligations.

Remember, your privacy matters to us.If you have any questions or concerns, feel free to reach out using the contact information provided below.

1. Personally Identifiable Information(PII):

PII encompasses data that directly identifies an individual.It's the digital equivalent of a handshake—a personal introduction. We handle this data with the utmost care, ensuring it's used only for legitimate purposes like account management and communication.

Your data is used strictly to:

• Deliver Busi Os services and facilitate communication between businesses and their customers via WhatsApp
• Set up and manage your business system
• Communicate onboarding and updates
• Provide customer support
• Improve our services without using customer interaction data for unrelated marketing

Busi Os integrates with third - party platforms including:

• Meta(WhatsApp Cloud API)
• Payment processors
• Email services

Each third party operates under its own privacy policies.

For businesses using our continuous WhatsApp automation services:

• Purpose Limits: Information received from your customers via WhatsApp is used solely to respond to their inquiries, process their orders, and facilitate customer service. We do not use this data for our own marketing purposes or sell it to third parties.
• Meta Sharing: Messages are processed via the Meta WhatsApp Cloud API. Meta processes this data in accordance with its own privacy policies.
• Data Retention: Customer interaction data is retained only as long as necessary to provide the service and meet regulatory obligations.

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data(subject to legal and operational limits)

We implement industry - standard measures to protect your data.However, no system is 100 % secure, and we cannot guarantee absolute security.

For privacy concerns, contact: